Posts under ‘Multi channel’

Online and on your marks

Make no mistake, this has to be one of the toughest times to be a retailer. With markets and consumer confidence still volatile, all retailers really needed was for the spring weather to fail to materialise. That is what has happened across much of Europe and beyond. In the UK, the government declared that the [...]

Not so open for business

Over the last couple of weeks I have been spending some time as part of the judging teams for the second annual Global Fashion Awards run by fashion and consumer trend analysts WGSN. One of the categories covers Best E-tailer and has assembled a shortlist of some outstanding online retailers.
A number of things have struck [...]

Re-balancing retail

The last few weeks in UK retailing have been amongst the worst experienced for quite some time. Major retail names have finally succumbed to the economic climate and changing consumer demand with businesses disappearing or announcing major store closures. The number of retail jobs lost just in these last few weeks are now running into [...]

What role marketing?

In marked contrast to our event in Asia last week, the last two days have just seen the Retail Week Conference here in London and you couldn’t get a more different set of issues being discussed. Celebrating it’s 20th anniversary, it brought together nearly a 1,000 people from the UK retail industry. Where our delegates [...]

New York points the way

The annual gathering of retailers from across the United States and way beyond took place a few days ago. The National Retail Federation’s Big Show certainly had something to shout about. It was it’s 100th convention which is some achievement. They also managed to attract 20,000 visitors to the event to see the latest retail [...]

The channel explosion

It is interesting talking to people about the key things that they took away from the World Retail Congress last month and one of the consistent opinions was that it made everyone think about the game-changing effect of the channel explosion. This was something I had been very aware of thinking back to our original [...]

Understanding the brand

When visiting Spain it is always fascinating to see how their fashion powerhouses are looking on their home territory. From the global fast fashion leader, Inditex to Cortefiel and the rapidly growing Desigual to name but a few, Spain has rightly won industry admirers around the world. And how were they looking? Firstly, given all [...]

Changing before our eyes

Visiting New York last week for the Global Department Store Summit there was no doubt that US retailing has its confidence back. Despite May’s retail sales figures falling back, the overall feeling at the conference and in other meetings with retailers was that the sector was moving out of the recession. As if to reinforce [...]