Posts under ‘Uncategorized’

Keep listening to your customers

A few days ago, Retail Week held a special evening here in London as part of its 21st anniversary celebrations. It brought together four true “legends” of UK retailing to answer questions from today’s generation of retail leaders. The point being, that for many board-level directors running retail businesses, the downturn of the last 18 [...]

Uplifting opening

The first day and the very first session of this year´s World Retail Congress and we got not one, but two top economists calling the recovery from recession. According to Mirae Asset´s Ajay Kapur and Deloitte´s Ira Kalish, the US economy should start to show signs of an uplift by the end of the year. [...]

It’s all about the customer

In a market such as exists today, retailers can be forgiven for thinking short-term or that they are the only ones suffering as badly as they are. Hosting a retail dinner a couple of days ago in Paris, it was striking how gloomy the mood was - to begin with. The initial conversation amongst retailers was [...]

Finding another way

Its pretty sobering to come to what is termed an “emerging market” and find that all the talk is of “the crisis”. But here in Istanbul, where the World Retail Congress hosted a meeting of Turkey’s biggest retailers, that is what was pre-occupying retailers, just as it is in America, Europe and beyond. In a [...]

Young markets rule

As retailers around the world report their end of year or holiday period trading figures it is increasingly feeling like watching sandcastles and the incoming tide. Which ones are built firmly enough to withstand the tide and which ones will be swept away? 
Reading some commentaries, you would think that the whole of retailing will be swept [...]

The unlikely comeback of layaway

 

 
By Natalie Berg, Grocery Research Manager, Planet Retail
 
Layaway, the payment plan that virtually died out in the past decade as credit cards became the payment method of choice among consumers, is making a rather unexpected resurgence at some US retailers. The unlikely comeback is mainly due to the fact that credit cards in today’s economy [...]